ViM’s staff comes together with more than 70 volunteer medical professionals to provide primary care, dentistry, women’s health, optometry, behavioral therapy, and more, all under one roof. Over 100 additional community members volunteer as interpreters, drivers, and receptionists. 

Our patients range from newly arrived asylum seekers who need lifesaving care, to veterans who need dental work, to essential workers who have lived here for decades.

Our first step is to listen. We work together with patients to create individualized care plans that treat not only their immediate medical concerns but also every factor that leads to good health, like housing, employment, childcare, and food security—empowering our patients to lead safe, healthy lives.

We also make sure that partners in the community like schools, local government, and housing agencies know what people need and create systems that support them.

This kind of care works. We avoid 92% of the hospital visits usually expected for our patient population. None of our patients died or were hospitalized from Covid.

With the help of community partners, ViM ensures the wellbeing of essential, diverse members of our local community and economy, helping to create a uniquely thriving Berkshires—one that is prosperous, diverse, and community-minded.