VIM is currently looking for a full-time, paid, bilingual receptionist.


Objectives/purpose: To manage and supervise all aspects of the reception desk
Reports to: Operations Manager
Non-exempt, paid, full-time staff position

Primary responsibilities: 

  • Supervise and train volunteer receptionists
  • Greet visitors
  • Schedule patients, make reminder calls as necessary
  • Complete patient intakes
  • Respond to incoming inquiries
  • Receive and distribute mail
  • Fax items for reception and staff
  • When available, copy documents for staff
  • Interview patients to determine eligibility when necessary
  • Maintain organized paperwork for front desk use

Secondary responsibilities:

  • Support HR Manager in scheduling volunteer staff
  • Provide limited interpreter support for optometry, nutrition, acupuncture and other services as needed
  • Support staff as may be needed


  • Near native fluency in English and Spanish
  • Good computer skills
  • Compassionate person who enjoys working with people
  • Good stress management skills
  • Ability to multitask

To apply, please send resume and cover letter, including references, to sminnich@vimberkshires.org